Shipping Policy

About This Policy

Royal Denzong Casino does not sell or ship physical products through this website. This page explains how your booking is confirmed and delivered after payment — a page most Indian payment gateways require even for service-only businesses.

Booking Confirmation

Once your payment is successfully processed, you will receive a booking confirmation via [email / SMS] within [X — e.g., a few minutes to a few hours] of payment. This confirmation serves as your entry package voucher and should be presented, along with a valid government-issued photo ID, at the casino entrance.

To be confirmed by management: Confirmation channel (email and/or SMS) and expected turnaround time.

No Physical Shipment

As all offerings booked through this website are entry packages for on-premise gaming, dining and entertainment at Royal Denzong Casino, no physical goods are shipped. No shipping charges or delivery timelines apply.

Delivery Issues

If you do not receive your booking confirmation within [X] of payment, please contact us at Phone: +91 747 778 3220 | Email: support@royaldenzong.com so we can resolve this promptly.